Last updated: September 11th, 2024
As of September 11th, 2024, XXX (referred to as the "Company," "we," "us," or "our") is committed to providing services to users worldwide. This Privacy Policy is designed to clarify your rights and responsibilities as a user.
This Privacy Policy applies to the https://eg.e-payhub.net/ website and any related sites under the same domain (collectively referred to as the “Website”) and the services provided through these platforms (the "Services"). It governs all information concerning you or the organization you represent ("you" or "your") collected through https://eg.e-payhub.net/, with the effective date being September 11th, 2024.
This Policy outlines the types of information collected from you and other users of https://eg.e-payhub.net/ (the “Users”), how this information may be used, and how you can contact us regarding this Policy and your personal data.
Policy Updates
We reserve the right to update this Policy at any time. Therefore, please review https://eg.e-payhub.net/ periodically for any changes. Any updates will be posted on the Website and become effective immediately upon publication. By continuing to use our services or https://eg.e-payhub.net/ after any changes, you acknowledge, accept, and agree to the revised Policy.
Your Acceptance of Terms
Before you start using https://eg.e-payhub.net/ or sharing any of your information with us, please ensure that you have read and understood this entire Privacy Policy. By accessing and using https://eg.e-payhub.net/, you agree to the collection, processing, and sharing of your personal data as described in our Terms and Conditions and this Policy. By submitting information to https://eg.e-payhub.net/, you are acknowledging and consenting to its collection, usage, and processing by us or third-party providers as outlined here. Continued use of https://eg.e-payhub.net/ implies that you agree to allow us to share any data, whether personally identifiable or not, with third-party providers, allowing them to provide services on our behalf. You also consent to the collection and processing of this data (whether personal or not) by us and third parties. If you disagree with the terms of this Policy or our Terms of Use, we ask that you refrain from using the https://eg.e-payhub.net/ site.
Third-Party Services
Please note that some of the services for https://eg.e-payhub.net/ may be outsourced to third-party providers. For example, we may: (i) contract an external provider to handle email communications; (ii) partner with a hosting service to maintain https://eg.e-payhub.net/; or (iii) work with a call center to manage communications related to our services. We may also use third-party verification services to validate any contact information you provide.
Our Commitment to Privacy
We place great importance on earning and maintaining your trust, which is why we adhere to the following privacy principles: Your personal information will only be shared with third parties under the following conditions: (1) when you provide explicit consent; (2) when necessary to carry out your requests; (3) to deliver the features and services we offer; (4) when we are legally required to do so, such as in response to a subpoena or legal order; or (5) when it’s necessary to protect our rights, property, or the safety of our users, site visitors, or the public. We have implemented industry-standard security measures to protect your information.
Information You Provide
We may collect and store any information you or your business submit during your use of our Website, whether it’s when you: register for an account, use our services, contact us for feedback or support, or subscribe to newsletters or other communications.
This can include your name, physical address, business details, email, postal code, phone number, and any other relevant data related to your interactions with us.
Social Media Integration
If you decide to access our Website through social media platforms or other online services, we may receive certain information from those platforms. By linking your social media account to our site, you give us permission to access and store the information as permitted by both the social network’s policies and our Privacy Policy. For instance, we may collect account or profile details that you’ve shared on the platform, along with information about your interactions, such as comments on posts or when using features like Facebook Connect.
Automatically Collected Information
When you visit our Website, certain details may be gathered automatically. This may include your IP address, browser type, the devices and operating systems you are using, and identifiers linked to the devices used to access our site. Additionally, we might collect information about the pages you view, the products you interact with, and the features you use, along with the corresponding dates and times of your visits. We may also record the website address from which you arrived or where you navigated after leaving, as well as information about your internet service provider.
We also collect data on your activity on our Website through various tracking technologies, including cookies, web beacons, clear GIFs, local shared objects, Flash cookies, and other evolving tools, collectively referred to as Metrics Tools.
We may also allow third parties to use Metrics Tools on our Website. Any data collected through these tools may be shared with us, our service providers, or third parties, and will be subject to their privacy policies. The information gathered may be used both on our site and on other websites and services, including those not directly managed by us. While we prioritize user privacy, we are currently unable to respond to browser-activated Do Not Track signals.
Email Tracking
We may also monitor the effectiveness of our email communications with you. For instance, we can track whether you clicked on a link within an email that we sent to you.
Information from External Sources
We may receive data about you from our affiliates, business partners, and other third-party entities. This could include insights into how you use our Website or services, your activities on other platforms, any purchases or interactions with dealers, your interests, preferences, and other relevant details about you or your household. We may combine this information with data we or our affiliates have already collected to create a more comprehensive profile.
How We Use Your Information
The data we collect or receive is used in various ways to enhance and operate our business. This includes maintaining and supporting user accounts, improving your experience across multiple devices, and optimizing our services. The information also helps us evaluate and upgrade our Website and services by developing new features or products.
For advertising and promotional purposes, we use the collected information to deliver personalized offers and services. We tailor content, promotions, and incentives to align with your interests, preferences, and previous interactions with us or others. If you provide testimonials, we may feature them in our promotions, along with your name and other shared details.
Additionally, the information may be used to send you emails or direct mail with offers and updates that might interest you. We may also share your data with third parties to fulfill requests or deliver relevant services. In some cases, we compile anonymized statistical data for analysis, which may be shared with external parties, including for advertising purposes. The information also supports the management and security of our Website, facilitates payment processing via third parties, and helps detect and investigate fraud, security breaches, or unlawful activities.
Third-Party Tracking & Online Behavioral Advertising
We may collaborate with third-party ad networks, social media platforms, and other services to track your interactions with our Website over time. These external services use the gathered data to display ads on our site, across other devices you use, and on various websites, apps, or services. The data collection is typically done through cookies or similar technologies that track device activity, including clicks, browser type, and timestamps. We may also share identifiers like email addresses or user IDs to facilitate cross-device tracking.
Our goal, alongside our third-party partners, is to present you with ads tailored to your preferences. You have the option to manage these tracking technologies through your browser or mobile device settings. For instance, you can configure your browser to delete cookies or notify you when they’re in use. On mobile devices, you can limit personalized ads by activating options like “Limit Ad Tracking” on iOS or “Opt-Out of Interest-Based Ads” on Android. For further information about interest-based advertising and to opt out of specific ads, you can visit the Network Advertising Initiative at http://www.networkadvertising.org/choices and the Digital Advertising Alliance at www.aboutads.info/choices. You can also manage your Facebook ad settings directly on their platform. Keep in mind that some opt-outs may not work unless your browser allows cookies, and you may need to repeat the opt-out process when changing devices, browsers, or after clearing cookies.
How Long We Retain Your Information
We keep the data you provide for as long as your account is active or as necessary to fulfill our services. Even if you close your account, we may still retain your information when needed to comply with legal requirements, regulatory obligations, resolve disputes, prevent fraud, or enforce our Terms of Use and policies. Additionally, if required by law enforcement, we may hold onto information for a specific period. Our Customer Service team may keep data for analysis and support purposes, but in most cases, we will either anonymize or delete information from closed accounts in accordance with our retention guidelines.
When We Share Your Information
Your information will only be shared as described in this policy or with your express consent. Here are the scenarios where your data may be disclosed:
(i) Affiliated Companies: We may share your information with our related businesses for operational tasks, service delivery, or marketing initiatives. It may also be shared in the context of collaborations with other companies.
(ii) Partner Sites: We may share collected data with partner websites that work with us in delivering services.
(iii) Service Providers: To support our business functions and services, we may share information with third-party vendors. These include providers who assist with analytics, marketing, and other necessary operational tools such as those using Metrics Tools on our Website.
(iv) Marketing and Advertising: We may share your data with third-party partners to facilitate promotional activities, including personalized advertisements, offers, or communications based on your preferences.
(v) Business Transactions: If our company undergoes a merger, sale, or transfer of assets, your data may be included in that transaction as part of the business transfer process.
(vi) Protection of Rights and Security: We may use and disclose your information to protect our rights, property, and ensure the safety of our affiliates, customers, or the general public. This includes situations where we must comply with legal obligations, engage in legal proceedings, or protect against fraud or theft.
Managing Your Information
You have several options to manage and limit the information you provide to us. Please be aware that restricting your information may affect your ability to use certain features on our Website. For example, you can opt out of logging in using social media accounts. Additionally, you can adjust the data shared by third-party social media services by modifying your privacy settings on those platforms.
Your browser or device may provide options to control cookies and other tracking technologies; please refer to your browser’s or device’s documentation for details. Mobile devices often include settings to disable the sharing of location data. Consult your device’s settings or help resources for instructions on managing these settings.
Handling Privacy Disputes
By accessing and using our Website, you agree that any disputes related to the Website, its content, services, or the handling of your information will be governed by the Choice of Law, Venue, and Class Action Waiver provisions outlined in our Terms of Use.
Securing Your Information
We use a combination of administrative, technical, and physical measures to protect the personal information we hold. While we strive to ensure the security of the data we collect and store, we cannot guarantee complete protection. If you believe your information has been disclosed without authorization, please contact us through our website at https://eg.e-payhub.net/ or email us at [email protected].
Privacy Policy for Lead Sharing
We may partner with other organizations and individuals to assist in delivering services to visitors of our Websites and users of our Subscription Service. In these cases, we might share your information with these third parties to help us provide information, products, or services. This can include tasks such as cleaning up duplicate data, analyzing information, providing marketing support, processing transactions, and enhancing our overall service. We ensure that all third parties who receive your information are required to comply with our privacy and data protection standards.
Collaborators
We may also provide your information to trusted collaborators to handle your communication requests, perform statistical analysis, or deliver customer support. These collaborators are only permitted to use your data for the specified purposes and are obligated to keep your information confidential. Additionally, we might work with these third parties on co-marketing activities that we believe may be of interest to you. When we share your data with such partners, we will inform you of the parties involved and provide links to their privacy policies, allowing you to opt out of their communications if you wish. These partners must meet our privacy standards. For details on our co-marketing initiatives, please refer to this page.
Business Transactions
If our company is involved in a merger, acquisition, or any other form of asset transfer, the new entity will have access to all information collected through https://eg.e-payhub.net/ via our Websites and Subscription Service. In such cases, we will notify you through email and/or a prominent notice on our website about the change in ownership, how your personal data will be used, and the options available to you.
Legal Obligations
We may disclose or use your personal information if required by Egyptian laws or if we believe it is necessary to protect our rights, ensure safety, investigate fraud, or comply with legal requirements, court orders, or other legal processes.